Privacy Policy

AstroTigya may collect information such as the following, limited to what is reasonably necessary:

• Name
• Mobile/WhatsApp number
• Email address, if provided
• Puja selection
• Booking information
• Delivery information when required
• Payment/order information
• Information you voluntarily provide while requesting Puja recommendations
• Birth details or other personal information you voluntarily provide for Puja selection/guidance
• Communication history relating to the booking

We use information to:

• Process and facilitate Puja bookings
• Communicate with customers
• Help customers select suitable Puja options
• Coordinate with Utsav.in or relevant service providers
• Share booking-related information with the service provider when necessary
• Facilitate Prasad/delivery where applicable
• Provide customer support
• Process payments
• Maintain transaction records
• Prevent fraud, misuse and security issues
• Improve the website and service

Because AstroTigya acts as an intermediary, certain information may need to be shared with Utsav.in and/or the relevant Puja service provider to facilitate your booking.

Information may also be shared with necessary third parties, only as reasonably required for the relevant purpose:

• Payment processors
• Hosting/service providers
• Technology providers
• Analytics providers
• Communication providers
• Delivery/fulfillment partners where applicable

Payment information may be processed through third-party payment processors. Payment details may be processed directly by the relevant payment service provider according to its own privacy and security practices.

This website may use cookies or similar technologies for essential website functionality, preferences, analytics, performance and security. You can manage cookies through your browser settings where applicable.

Reasonable measures are used to protect your information. However, no method of transmission or storage is completely secure, and absolute security cannot be guaranteed.

Information may be retained for as long as reasonably necessary for booking records, customer support, legal/compliance requirements, dispute resolution and legitimate business purposes.

Subject to applicable law, you may have rights relating to:

• Accessing your personal information
• Requesting correction of your information
• Requesting deletion where applicable
• Withdrawing consent where applicable
• Asking questions about how your information is used

Some information may need to be retained where legally required.

This website is not intentionally designed to collect personal information from children without appropriate consent.

Links to third-party services such as Utsav.in or WhatsApp may lead to websites/services controlled by other parties. AstroTigya is not responsible for the privacy practices of those external services, and you should review their respective privacy policies.

If AstroTigya sends promotional communications, you may opt out where applicable by contacting us.

AstroTigya may update this Privacy Policy from time to time. The updated version will be published on this website.

For privacy questions or requests, contact AstroTigya on WhatsApp.